Customer Service

We Built Our Reputation on Our Service to You

Customer service is a top priority in all of our dealings with our commercial and residential electrical services clients. We have built our reputation on providing consistent customer service that consistently satisfies our clients.

Every member of the Electrician Express staff sets out to provide our clients with the best customer service experience possible, every time, no matter the size or type of job.

Together with our electrical service, provided by well trained, experienced professionals, our approach to customer service helps to give you the best experience possible every time you need Electrician Express.

On-Time Service

We are available any time you need an electrician. Our mission is to keep every appointment, on time. We can be reached for electrical emergencies 24 hours a day, seven days a week, including holidays.

Not only is it easy to schedule an appointment with Electrician Express, we keep the appointments we make, and we confirm with you before we are scheduled to arrive at your home or office.

100% Satisfaction Guaranteed

Our electrical professionals and the entire staff of Electrician Express stands by the quality of our work and the quality of our customer service. We are committed to your satisfaction. And we stand by that commitment.

24-Hour, 7-Day Service

We know better than anyone that your electrical needs do not always happen during regular business hours. We are available 24 hours a day, 7 days a week and we provide prompt, professional service that you can trust for your home or office.

Safety Plus

Our electricians are highly trained for electrical safety. Every electrician from Electrician Express is drug tested, background checked and trained to provide the best electrical service and the best customer experience.

Superior Experience

We believe in the idea that customers should not have to pay while others learn. Electrician Express professionals have years of experience in the electrical trade and participate in ongoing training to keep skills sharp and to stay safety conscious.

Our fully stocked trucks rival the stock at electrical supply stores and you benefit from our preparedness and our experience from the tools we provide to the service professionals we send out to you.

Up-Front Pricing

We share all pricing directly with our clients, on site, before we begin any work in your commercial or residential space. You will not be surprised by hidden charges or unexpected charges at the end of a job and we do not charge for electrical services by the hour.

Quality, Highly Skilled Electricians

Our electricians are professionals. They are clean, courteous, and highly skilled. We respect the quality of our work and we respect your home. Not only do we leave a space as clean as it was when we found it, we complete everything we set out to complete and we stand by the quality and safety of every bit of electrical service, maintenance and repair we provide.

Prompt Solutions to Electrical Problems

Electrician Express is available for you whenever you have an urgent need for electrical service. Our job is to make your life easier, safer, and more comfortable. Adding an outlet, an extra switch, surge protection or smoke detectors enhances the quality of life in your home. It can also help to ensure your safety.

For comfort, safety and protection, rely on electricians you can trust who are committed to customer service and quality work.